Once we receive and inspect your returned item, we’ll notify you via email about the status of your refund.
If approved, the refund will be processed and credited to your original method of payment within a few days.

If your refund hasn’t arrived, please follow these steps:

1. Double-check your bank account.

2. Contact your credit card company—it may take some time to post.

3. Contact your bank—there may be a delay in processing.

4. If you’ve done all of this and still haven’t received your refund, email us at {email address}.

Please note: Only regular-priced items are eligible for refunds.
Items purchased on sale or promotion are non-refundable.

We only replace items that are defective or damaged.
To request an exchange for the same item, please contact us at {email address} and send the item to:

{physical address}